noun_Arrow_1569919_edited.png
noun_Arrow_1569919_edited.png

Frequently asked questions

SERVICES

What is Mannr?


Mannr is a men’s personalized stylist service done over text. We have real, vetted professional stylists who curate outfits that fit your budget, style and body type. After filling out your style profile, we’ll match you with one of our stylists who you will work with you 1:1 to curate outfits. For any clothes you love, you can purchase them directly from us – we’ll deliver it from Mannr so you don’t have to track down multiple shipments from retailers or deal with individual brands for any returns.




What services does Mannr offer?


Mannr offers personal styling sessions with a professional stylist who will curate lookbooks for you to select pieces from. We hand deliver purchases to your door and offer free returns & exchanges.




How is Mannr different than other subscription services?


Your stylist is a real person. Unlike other subscription brands who use algo based on style profiles and “guess” what products clients may like, Mannr hires real professional stylists who will get to know you personally. Other subscriptions are brand based so they're sending you options from selected brands. With Mannr, it's unlimited retailers so your stylist will curate options for you based specifically on your budget and fit.




What sizes do you accomodate?


We accommodate all sizes! On your style profile, you’ll share with us your sizing so our stylists can make sure they’re always recommending items that have your size. We have a lot of clients who don’t fit the “regular” size – the best part of having real, human stylists is that they are able to scour items that will fit your body perfectly.





PRICING

What is the styling fee?


The 15% styling fee on items you purchase goes towards your stylist. It covers all of your personal styling session, plus we offer free delivery, returns and exchanges.




Do I pay more for clothes?


The actual item prices are never marked up. Items are always offered at the same price as they are on the retailer’s websites and stores. We will also use any available promo / discount codes while shopping so you’re getting the lowest possible prices for each of your items at all the retailers.




What is the price range of your clothing?


It depends on your budget! Your stylist will recommend outfits based on what you're comfortable with and where you typically shop to get an idea of what's in your closet. Most of our clients shop at Harry Rosen, Club Monaco, Lululemon as examples.





STYLISTS

Is my stylist a real person?


Yes, your stylist is a real, vetted, professional stylist. They all have extensive experience in the fashion/styling industry and we go through an extensive interview process to ensure they’re able to curate outfits but also provide the best customer experience to all of our clients. To get to know our stylists more, visit the stylists page.




How is my stylist paid?


Mannr stylists are paid by salary and don’t work on commission. Your stylist has no financial incentive to recommend certain brands, or push you for any purchases. They are solely dedicated to getting to know you, helping find clothes you love and texting with you when you need them for styling advice.




Will my stylist shop special sales for me?


Yes! You can let your stylist know if you’re looking at a certain item and get notified when the item goes on sale. The best part of having a personal stylist is that they will get to know you and your style better and recommend pieces on sale they come across.









SHIPPING & RETURNS

How does shipping work?


When you order items through Mannr, even if it’s from multiple brands, it will be delivered to you in one order. Your stylist will inspect all the items, iron and press it so it's ready to wear, and coordinate a delivery to your door. This way you're not having to keep track of individual boxes shipped to your home, or pay shipping fees from each retailer. We offer free delivery whether you purchase 1 or 10 items from Mannr.




How does returns/exchanges work?


One of the best parts of Mannr is that returns/exchanges are super easy – anything you don't want to keep you can return without the hassle. Put the item you want to return back in the Mannr box, and text your stylist. Your stylist will send a courier to pick it up, and handle the rest for you, free of charge.





FAQ